Frequently Asked Questions
You can reach our support team via email at contact@khianaa.com or by using the contact form on our website. We typically respond within 24–48 business hours.
Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST). Queries received outside these hours will be addressed on the next working day.
Yes! Khianaa offers WhatsApp support on working days, Monday to Saturday, 10:00 AM to 6:00 PM (IST).
You can find detailed information about shipping charges and estimated delivery times on our Shipping Policy page.
This section includes details on standard delivery timelines, expedited shipping options (if available), and any additional costs based on your location.
To request a return or exchange, email us at contact@khianaa.com within 48 hours of receiving your order. Please include your order number, product details, and reason for return. Our team will guide you through the process if the item qualifies.