Our website address is: https://khianaa.com/

Khianaa ("we", "us", or "our") is committed to protecting your privacy. This policy describes how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase on our website khianaa.com

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

Effective Date: 02/04/2025 | Last Updated: 23/07/2025

1. Personal Information

When you register, place an order, subscribe, or contact us, we may collect:

  • Name, email, billing & shipping address
  • Contact number
  • Any information you voluntarily share (e.g. via forms or support)

2. Non‑Personal/Device Information

Automatically collected data may include:

  • IP address, browser type, time zone
  • Pages visited, links clicked, search terms
  • Device type and operating system

3. How We Use Your Information

We use the collected data for:

  • Processing orders and delivering products
  • Communicating with you (order updates, customer service, marketing)
  • Preventing fraud and ensuring website security
  • Improving our product offerings and website performance
  • Tailoring website content and promotional offers to your preferences

4. Cookies & Analytics

Our website uses cookies, pixels, and analytics tools to enhance browsing experience, analyze traffic, and personalize content. You can disable cookies through your browser settings; however, some features may not function properly.

5. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, trusted service providers (such as logistics, payment processors, analytics platforms) may have access to limited information solely to fulfill their services for us. We also may disclose information to comply with legal obligations or court orders.

6. Data Security

We maintain physical, electronic, and managerial safeguards to protect your personal data. Payment details are processed through secure third‑party gateways; we do not store full payment credentials on our servers.

7. Data Retention

We retain personal information only as long as necessary to process orders, fulfill legal obligations, or as otherwise permitted by law. You may request deletion of your data, subject to legal constraints.

8. Your Rights

Depending on your jurisdiction (e.g. Europe), you may have rights to:

  • Access and correct your personal information
  • Request deletion or restrict usage
  • Opt out of marketing communication

Please contact us if you wish to exercise any of these rights.

9. Changes to This Policy

Khianaa may update this privacy policy at any time. Any changes will be published on this page with an updated date. We encourage you to review it periodically.

10. Contact Us

For any privacy-related questions, data requests, or complaints, reach out to us at:

contact@khianaa.com